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Q: Who do I contact if I am interested in a puppy?

When you click on any puppy’s picture you will be taken to that puppy’s primary page where you will find all detailed information for that individual puppy as well as contact info for the breeder/seller.

Q: Can I purchase a puppy today?

Most states require puppies to be a minimum of 8 weeks of age prior to sale. In addition, federal law requires puppies be 8 weeks of age to be sold and travel out of state. Further, many breeders hold their puppies for health and socialization benefits for a minimum of 8 weeks, sometimes longer for tiny breeds. Information regarding minimum age requirements for the breeder/seller will be listed on the individual puppy listing page or directory.

Q: Will my puppy be seen by a vet before I receive a puppy?

That depends upon the individual Breeder / Seller. Many states require a veterinary certification and all puppies/dogs require a veterinary certification for interstate travel. Pick a Puppy encourages all buyers to set up a vet appointment for your new puppy with your vet as soon as possible for peace of mind and many breeders/sellers require a vet visit within a specific timeframe after arrival as part of their warranty. Information regarding any veterinary examination will be listed on the individual puppy listing page or directory.

Q: What kind of health warrantee do I get with my puppy?

Certain states require pet lemon laws and many breeders/sellers provide their own health warranty that covers certain conditions that may be prevalent in the breed they raise/sell.  Information regarding any health warranty offered will be listed on the individual puppy listing page or directory.

Q: Can my puppy be shipped/delivered to me?

It is commonplace today for many breeders/sellers to ship puppies throughout the country either by air or by ground transport. Information regarding shipping/delivery will be listed on the individual puppy listing page or directory.

Q: What happens if I buy a puppy and it gets sick?

You should contact the breeder/seller of your new puppy directly with ANY questions you have concerning health, training, feeding, etc.  Your puppy’s breeder/seller is your best resource for helping you and your puppy adjust to life together! If you cannot reach the breeder/seller please do not hesitate to contact Pick A Puppy for assistance.

Q: Is Pick A Puppy a puppy mill?

No, Pick A Puppy is not a substandard kennel commonly referred to as a “puppy mill”. In fact, we do not breed, own, house, or care for any of the puppies/dogs listed for sale or adoption on our site. Our site offers the public the opportunity to connect with puppies/dogs for sale or adoption on Pick A Puppy site. Purpose bred puppies/dogs will have a “history” that the breeder/seller can share with you which may include but is not limited to sire/dam information, registration papers, ancestry, etc.  Puppies/dogs for adoption from rescue groups will unfortunately not have a “history” available and are typically for adoption “as is” due to limited information available.

Q: What is the return policy on a pet I obtain through the Pick A Puppy site?

Each Breeder/Seller will have their own return policy depending upon any state/federal regulations that may apply to them as well as their own policy regarding returns. Information regarding any return policy will be listed on the individual puppy listing page or directory.

Q: How can I be sure the breeder/seller is reputable?

It is important that you feel confident in your decision to add a new, furry friend to your family. It’s important that you do your research on the type of pet you want to be a part of your family and that you fully understand the commitment of time, energy, and money involved when adding a pet as well as choosing the right fit for the source of your new pet so that you feel comfortable when you make the final decision that is right for you.

How to Search for Puppies

You have several different options when searching for a puppy / dog. You will see some puppies listed on the home page where you can view and browse through those puppies / dogs. You can browse through the individual breeds, which ever breed you are looking for. You can also browse by type by selecting the type. You can choose Marketplace on the top Navigation bar. Here you will see all puppies / dogs, to your left you will see a green menu where you can refine your search.

How to Use the Compare Function

On the Main Navigation bar you will see the phrase “Compare Puppies” in white. Click on Compare Puppies, and select up to 3 puppies / dogs to compare. When selecting a puppy / dog you must click on the “+” sign located on the bottom right of the puppy / dog’s picture. This will add that puppy / dog to your compare list. You will then be able to read the comparisons in the downward list.

How to add to your favorites.

Once logged in, you can add any puppy / dog to your favorites by simply click on the  star located on the left hand side of the puppy /dog’s picture from the Marketplace. Or if you are in a current listing for a specific puppy / dog that you want to add to your favorites on the right hand side of the puppy / dog’s picture you will see the star, simply click it to place into your favorites.

How to view your favorites.

Once you have created an account, this gives you the availability to use awesome features like Favorites. In order to view your favorites simply hoover over the avatar on your right hand side on the navigation bar. You will then see “My Favorites” which you can click on to view all of your favorites.

Not finding what you're looking for?

In the event that you have attempted and failed to find something specific, please do not hesitate to contact our technical support team at 1(844)745-2787 for further assistance during normal business hours.

How to Avoid Potential Scammers

Most listings on Pick A Puppy, are posted by honest people and are safe to use. Even so, as online scammers are becoming more widespread and creative with their tactics, consumers need to be aware of how to protect themselves.

Here on Pick A Puppy we are trying to prevent the increase of fake ads. We work at modernization of our software which automatically detects and removes a large amount of scam listings every day. We also have employees checking the free ads before they go live.

However you as our visitors play a crucial part in informing us and helping us delete the bad ads. If you see a suspicious item, please let us know.

Here are some tips:

1.  The best way to avoid scammers is to deal locally, with people you can meet in person. Scammers will often contact you from another country asking you to ship the pet you are selling.

2. Check the phone number by using a free service like http://www.reversephonelookup.com/  to verify the number.

3. Avoid deals that are too good to be true. Such as a $500 English Bulldog. Scammers try often to post fake ads, selling pets that are significantly underpriced. If you see any of these fake ads, please report them by using the contact page to tell us about the fake ad.

4. Don’t wire funds (Western Union, Money Gram, etc.).

5. Beware of identity theft. Don’t share your private info. Identity theft is one of the fastest growing crimes in the United States. Don’t give out bank account numbers, passwords, mother’s maiden name, date of birth, place of birth, social security numbers, or any other personal information.

6. Use Reverse Image Look Up Services such as https://tineye.com or https://ctrlq.org/google/images/. You will be able to see where else the picture of the pet in question is located on the web. It might surprise you that the pet you love has ads all over the internet for sale from different people in different places.

7. Research the Breeder, Retailer, Non Profit or Person in Question. If they are actually selling pets they will have profiles and listings on other popular sites.

8. Sellers wanting you to send money to eBay is a huge red flag. EBay doesn’t handle transactions for items that are sold on other websites. So if you are asked to send eBay money to purchase something from our site, please report it to us and don’t send the money!

Examples of common scams:

  • It could affect any category such as bulldogs, mastiff, etc. Anything that tends to be expensive where they can trick you with a really good price.
  • It could even include pictures and other details – often copied from a genuine seller‘s ad.
  • The seller will claim they had to move or give another excuse for why you can’t see the animal in person (examples: moved to Africa for missionary or development work, sold the pet to someone who moved overseas and now they want to sell it back, etc.).
  • They will ask for shipping money even if the animal was initially listed as free. The animal will never arrive.
  • Pick A Puppy is not involved in any transaction between buyers and sellers, and does not handle payments, guarantee transactions, provide escrow services, or offer “buyer protection” or “seller certification”.  Please read our Terms of Use.
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