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  • info@pickapuppy.com
  • +1 (844)745-2787
Frequently Asked Questions For Sellers

How do I list my puppies?

Once you’ve created an account you will need to go to “Seller Account” by hovering over the avatar. Once you are in your seller account you will see “List A Puppy or Dog” to your right and “Add Puppy/Dog” under “My Listings”. You can click either link to list your puppies. Once you are in the listing you will want to fill out as much information as you can to help you better sell your puppies. If you have any issues listing on our site or have questions regarding how to list your puppies on our site for optimum sale exposure, please contact us by phone or email. We are always happy to offer our assistance!

How can potential buyers contact me?

When you create your listing(s) for your puppies, you must include all of your preferred contact information in the “Personal Message” portion. You will also want to list your contact information under your profile.

What is the “Business Profile”?

The Business Profile is where you can customize and update all of your information so people can find you easier, even when you don’t have any puppies currently listed. This feature allows you to reach potential buyers long before you have puppies for sale so that you can create an interest list or deposit list for upcoming litters. This will also allow customers access to all of your information, including any social media sites you may want people to link to such as facebook or a business/kennel website.

What is the difference between memberships?

Free membership- Under the free version, users that sign up with Pick A Puppy are able to post 2 listings, which includes 2 pictures, and the listings will remain active for 7 days.

Gold Membership- a paid membership of $15 per month for a month to month term with no annual contract. Or, for $120 per year ($60 savings) if you sign up for a one year term. Gold membership gives you unlimited active listings which includes unlimited photos per listing, unlimited videos per listing, and you will be placed into our directory listing, with an upgraded directory profile, as well as live updates.

How do I upgrade my account so I can post more than 2 listings?

You can upgrade your account at any time. Simply move your arrow over the avatar on your right hand side and click on “Seller Account”. You can upgrade your account from either “Membership Pricing” on the left hand side menu or, under your email address a little further down you will see “Current Plan” and “Upgrade Plan”. Click “Upgrade Plan” and chose which plan to upgrade to.

WHAT IF MY PUPPIES DON’T SELL WITHIN 7 DAYS?

For free listings: If any puppies in your listings haven’t sold by the time your listing expires, you will need to renew your listing in order to reactivate it for another 7 days.

For paid subscriptions: If you have a paid account you have an unlimited time frame and your listings will remain active until you remove them.  We ask that you remove any listings that are no longer available since your paid subscription puts you in our directory so potential buyers will still be able to find you on our site for future listings you may have.

How Do I Delete a Listing?

Go to your dashboard and on the left hand side click on “My Listings”. Once here, hover over the listing you wish to delete. You will see “Disable” pop up once you hover over the picture, click Disable.  After the listing has been disabled you can then delete your listing by clicking on the garbage can which appears on the right hand side of the picture.

How Do I Cancel My Membership?

At this time in order to cancel your membership you must contact us either by phone or email. Please include account name, reason for cancellation, and date of cancellation. Once you have cancelled your membership, our system automatically downgrades you to a free account. NO Refunds will be issued.
You can email requests to advertise@pickapuppy.com

Signs of Potential Scammers

Avoid Buying Scammers:

1. Beware of fake cashier’s checks and money orders. Scammers will often send you a fake cashier’s check valued above your asking price this should be the first red flag. The scammer will then ask you to wire the over-payment back to them. Your bank may even cash this check, but when it’s discovered that the check is fraudulent, and you will be held responsible by your bank.

2. If a potential buyer seems too good to be true, go with your gut instinct. If the buyer isn’t worried about shipping costs, asks for multiples, and isn’t worried about the cost of the animal this should be a red flag. Don’t fall in love with a buyer just because they are “willing” to pay top dollar. Ask questions of your buyer and dig a little deeper if they’re giving you an uneasy feeling. Offering more than the asking price is all a common scam tactic (see number 1 above).

3. If a buyer is contacting you internationally (out of this country). This may be a scam. It’s expensive to ship animals internationally, and you have to think about the quarantine period and what those animals might go through. If the buy is not phased by this and tries to pursue purchasing an animal from you, you may want to do a little more research and ask more questions.

4. Beware of Pet Flippers. These are people who care very little about the breed, condition of the dog, lineage, etc. These people ask very little to no questions on the puppy or dog, or how to raise, train, and care for the puppy or dog. Pet Flippers are people who will purchase a puppy or dog and then turn around and resell the animal for a larger sum.

Free Membership Vs Paid Membership
  • Renewal Fee
  • Active Listing Quota
  • Listing Period
  • Picture Quota Per Listing
  • Listed in Directory
  • Upgraded Directory Profile
  • Live Updates
Personal
Free
  • Active Listing Quota
    2
  • Listing Period
    7 days
  • Picture Quota Per Listing
    2
  • Listed in Directory
    No
  • Upgraded Directory Profile
    No
  • Live Updates
    No
Seller
Pick A Puppy Membership
  • $15/month
  • $120/year Save $60
  • Active Listing Quota
    Unlimted
  • Listing Period
    Unlimited
  • Picture Quota Per Listing
    Unlimted
  • Listed in Directory
  • Upgraded Directory Profile
  • Live Updates
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